New Service Process

Residential

If you need to setup new service for a residence, please follow the process below:

First download the 'Residential Application Package for Utility Services' and fill out the Application and Southwest Georgia Regional E-911 Information forms. If you are requesting Gas Service read and sign the Notice for gas customers and read/sign the Prepaid Fact Sheet if you are  requesting Prepaid Utilities.

Next, bring the completed package to the Utility Billing Department at City Hall (on the left side of the City Hall Building at 82 Court Square) and bring proof of your residence (Rental Agreement, Lease, or Purchase Agreement) and a picture ID (like your Drivers License or State Issued Picture ID).

The Customer Service Representative will perform a Credit Check while you wait and advise you of the deposit if required.

That's It!

 

Business

If you need to setup new service for a business, please follow the process below:

First download the 'Commercial Application for Utility Service' and fill out the Application form.

Next, bring the form to the Utility Billing Department